Privacy Policy

At Nexvara Studio, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or make a purchase.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you have any questions or concerns about how your data is handled, please feel free to contact us.

1. Information We Collect

We collect various types of information when you interact with our website. This information helps us process orders, improve your shopping experience, and communicate with you more effectively.

Personal Information
When you place an order, create an account, or contact us, we may collect the following personal information:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed securely through our payment partners)

Non-Personal Information
We may also collect non-personal information, such as:

  • Browsing behavior on our website (e.g., pages visited, time spent on the site, products viewed)
  • Device and browser information
  • IP address
  • Cookies and other tracking technologies

This information is used to improve your experience and analyze website performance.

2. How We Use Your Information

We use the information we collect from you for various purposes, including:

  • Order Processing: To process and fulfill your orders, including payment and shipping.
  • Customer Support: To assist you with inquiries, returns, exchanges, and any issues regarding your orders.
  • Personalization: To enhance your shopping experience by recommending products and providing customized content.
  • Marketing and Communications: To send you order updates, promotions, and newsletters if you have opted in to receive such communications.
  • Website Improvement: To analyze user behavior on our website and improve the functionality, performance, and security of our site.

Note: You can opt out of marketing communications at any time by following the unsubscribe link at the bottom of our emails or by contacting us directly.

3. How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to protect your personal information:

  • Encryption: We use SSL (Secure Socket Layer) encryption to protect your personal and payment information during transmission.
  • Secure Payment Gateways: Payment information is processed securely through trusted payment partners such as PayPal, Shopify Payments, and credit card processors. We do not store your payment card details on our servers.
  • Access Control: Only authorized employees have access to personal data and are required to handle it confidentially.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We respect your privacy and will never sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in processing payments, delivering orders, or conducting marketing campaigns. These third parties are required to keep your information confidential and use it only to provide the services we request.
  • Legal Requirements: We may disclose your personal information to comply with legal obligations or to protect our rights, property, or safety, or that of others.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as pixels, web beacons, and analytics tools) to enhance your browsing experience and gather information about how you use our website.

Types of Cookies We Use:

  • Necessary Cookies: Essential for the operation of the website (e.g., shopping cart functionality).
  • Performance Cookies: Help us understand how visitors use the website so we can improve its performance.
  • Functionality Cookies: Allow the website to remember preferences and provide a more personalized experience.
  • Advertising Cookies: Used to serve you targeted ads based on your interests.

For more information about how we use cookies and how to manage your preferences, please visit our Cookie Statement.

6. Your Rights

As a customer, you have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: If any of your personal information is inaccurate or incomplete, you have the right to request corrections.
  • Deletion: You may request the deletion of your personal data, subject to legal obligations or legitimate business interests.
  • Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe link or contacting us.

To exercise any of these rights, please contact us at info@nexvarastudio.com.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of these sites. We recommend reviewing the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

Thank you for trusting Nexvara Studio with your personal information. We are committed to providing a secure and positive shopping experience for all our customers.